Free shipping on all orders over $100 within Australia.
We ship using Star Track Express Monday to Friday from our warehouse in Kilsyth, VIC.
*Star Track orders placed before Midday AEST in metro areas should be received between 1-3 business days. Rural areas should take no more than 5 business days.
A confirmation email will be sent once the order has been shipped. An estimated shipping date will be supplied in the email, along with a tracking number for your reference.
You can track your shipment on the Star Track track and trace website; http://www.startrack.com.au
Once the parcel has been delivered to your shipping address it is your responsibility.
If you have any questions regarding the tracking of your order, please contact our Customer Service Department at your earliest convenience on 1800 117 796 Monday - Friday, 9am - 5pm (Melbourne time AEST) or email firstname.lastname@example.org
Star Track can deliver to PO Box addresses across Australia permitting that the total number of items ordered can be neatly packaged in up to a 5 kilogram satchel.
Star Track cannot deliver to all addresses in Australia. In some cases your order will be on-forwarded to a local agent for delivery, or your order will be shipped with another method. We will advise you via email when your product(s) ship.
When estimating the delivery time of your goods please consider the following;